Returns & Refunds
1. For Download products (Digital products)
Cancellation Order
We don’t offer order cancellation. Our products are digital products. We only accept to cancel orders when we are unable to supply the right products. In this case, we will refund full payment.
Damaged / Defective / Incorrect Goods
Damaged, defective or incorrect products can always happen. If this is the case, we will arrange for the products to be collected at our expense. Simply email us. To combat download fraud, we have a system in place, which records the IP Address, location and other details of where the “Instant Download” took place. We take fraudsters seriously and we’ll ensure they are reprimanded in the appropriate manner.
If you would like a refund, please raise a support ticket, in the first instance.